Philippines Jobs

Collections Specialist (Credit Cards – Inbound or Resolutions) Jobs at Metrobank in Makati, Metro Manila

Metrobank company logo
Published 2 months ago

Company Metrobank is offering job opportunities for the position of Collections Specialist (Credit Cards - Inbound or Resolutions) in the Makati area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Metrobank operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Metrobank
Position:Collections Specialist (Credit Cards - Inbound or Resolutions)
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

As a Collections Specialist, you will be responsible for managing customer accounts and collecting outstanding debts related to credit cards, either through inbound calls or resolution processes. You will work closely with customers to negotiate payment plans, resolve disputes, and provide exceptional customer service.

Key responsibilities include conducting thorough account reviews, analyzing payment histories, and adhering to company policies and regulations. By utilizing effective communication and problem-solving skills, you will help customers navigate their financial obligations and achieve positive outcomes for both parties.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Metrobank Don Bosco - Makati, La Fuerza Plaza Bldg, 2241 Don Chino Roces Avenue, Makati, 1223, Philippines
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Company Information

Metrobank

Metrobank, founded in 1962, is a leading financial institution in the Philippines. With a strong presence nationwide, it offers a wide range of banking and financial services to individuals and businesses. Known for its commitment to customer service and innovation, Metrobank has established itself as a trusted partner for financial needs in the Philippines. The bank also actively participates in corporate social responsibility initiatives to contribute to the local community’s development.