Philippines Jobs

Non-Voice/Encoder – Email/Chat Jobs at Teleservices Caldwell BPO in Manila, Metro Manila

Teleservices Caldwell BPO company logo
Published 3 months ago

Teleservices Caldwell BPO is currently accepting applications for the position of Non-Voice/Encoder - Email/Chat in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Teleservices Caldwell BPO operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Teleservices Caldwell BPO
Position:Non-Voice/Encoder - Email/Chat
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you

Job Types: Full-time, Permanent

Pay: Up to Php28,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Night shift

Supplemental Pay:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Filipinas
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Job Application Information

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Company Information

Teleservices Caldwell BPO

Teleservices Caldwell BPO is a leading outsourcing company based in Philippines, providing top-notch business process outsourcing services to global clients. With a track record of excellence and a highly skilled workforce, the company offers a wide range of services including customer support, technical assistance, and back-office solutions. Teleservices Caldwell BPO is known for its commitment to quality, efficiency, and client satisfaction, making it a trusted partner for businesses looking to streamline their operations and enhance customer experience.