Technical Support Associate Jobs at LBC Express Inc in Davao City, Davao Region
LBC Express Inc is currently accepting applications for the position of Technical Support Associate in the Davao City area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
LBC Express Inc operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | LBC Express Inc |
| Position: | Technical Support Associate |
| Region: | Davao City - Davao Region, Davao Region |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Job Summary:
- The Technical Support Associate’s primary responsibility is to provide IT-related technical support services to all LBC branches, hubs, and offices through various methods including phone, email, remote troubleshooting, and onsite support while following the ITIL-based process.
- This role involves updating customers regularly, coordinating with different IT teams, escalating issues to management, and providing performance reports on ticket handling by collaborating with various IT departments.
- The Technical Support Associate must ensure timely project delivery within budget and meeting specifications.
Job Qualifications:
- Bachelor’s/College Degree in relevant fields like Engineering (Computer/Telecommunication) or equivalent.
- Minimum 1 year of experience in IT Technical Support.
- Advanced skills in Microsoft Office tools, especially Excel and PowerPoint.
- Proficiency in Excel features such as Pivot tables, Vlookup, and macro usage.
- Experience in retail, distribution systems, financial services, and supply chain management is preferred.
- Root cause analysis skills, knowledge of ITIL Processes, and interpersonal communication are important.
- Must be physically fit and able to handle manual tasks.
Job Type: Full-time
Experience:
- Technical Support: 1 year (Preferred)
Language:
- English (Preferred)
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Davao Region |
| City | Davao City |
| Full Address | Unit No: 40, Ground Floor, LBC Express- Cabantian, AJK 3G Building, Country Homes Rd, Cabantian, Buhangin, Davao City, 8000 Davao del Sur, Philippines |
| Google Map | Google Map |
Job Application Information
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