Customer Journey & Channel Engagement Officer Jobs at Metrobank in Makati, Metro Manila
Metrobank is currently accepting applications for the position of Customer Journey & Channel Engagement Officer in the Makati area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Metrobank operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
Company: | Metrobank |
Position: | Customer Journey & Channel Engagement Officer |
Region: | Makati - Metro Manila, Metro Manila |
Education: | Confidential |
Salary: | PHP 14.000 - PHP 45.000 per Month |
Job Type: | Full-time |
Job Description
The Customer Journey & Channel Engagement Officer plays a key role in enhancing customer experience by mapping out the customer journey across various touchpoints. Responsibilities include analyzing customer behaviors, developing engagement strategies, and optimizing channels to drive customer satisfaction.
Key duties involve monitoring customer interactions, implementing personalized approaches for different segments, and collaborating with cross-functional teams to ensure seamless customer engagement.
Required qualifications include a Bachelor’s degree in Marketing or related field, proven experience in customer relationship management, and proficiency in data analysis tools. Strong communication skills and a customer-centric mindset are essential for this role.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Metro Manila |
City | Makati |
Full Address | Metrobank Don Bosco - Makati, La Fuerza Plaza Bldg, 2241 Don Chino Roces Avenue, Makati, 1223, Philippines |
Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?