Philippines Jobs

Call Center Agent Jobs at Caldwell BPO Global in Valenzuela, Metro Manila

Caldwell BPO Global company logo
Published 3 months ago

Caldwell BPO Global is thrilled to announce job openings for the position of Call Center Agent in the Valenzuela area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Caldwell BPO Global, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Caldwell BPO Global.

Job Information

Company:Caldwell BPO Global
Position:Call Center Agent
Region:Metro Manila, Valenzuela - Metro Manila
Education:Confidential
Salary:PHP 23.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Be part of a growing team and enjoy work-life balance

Job Type: Full-time

Pay: Php23,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift

Supplemental Pay:

  • 13th-month salary
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Valenzuela
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Caldwell BPO Global

Caldwell BPO Global is a renowned business process outsourcing (BPO) company based in the Philippines. With a strong presence in the industry, Caldwell BPO Global offers a wide range of professional services, including customer support, technical assistance, data entry, and back-office support. Known for their exceptional quality, efficiency, and cost-effective solutions, Caldwell BPO Global has built a reputation as a trusted partner for businesses looking to outsource their operations. With their state-of-the-art facilities and highly skilled workforce, they consistently deliver exceptional results, enabling their clients to focus on their core competencies and achieve greater success.