Hub Lead – Operations Jobs at Shopee in Manila, Metro Manila
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Shopee is currently accepting applications for the position of Hub Lead - Operations in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Shopee operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Shopee |
| Position: | Hub Lead - Operations |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
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The Operations teams at Shopee cover the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyzes and monitors operational KPIs across the region and conducts root cause analysis when the operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud.
- Manage the day-to-day operations within the hub using the daily performance report, track record of high performance, and team improvement
- Ensure procedures and regulations are enforced
- Lead team briefing, weekly meeting with staff, regular meeting on team performance
- Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
- Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
- Bachelor’s Degree or higher in related fields
- Has held a leadership role in a division or team, within a warehouse or hub environment
- Minimum of 4 years experience in Supply Chain & Logistics Industry
- Experienced in e-commerce fulfillment
- Other tasks related to the operations of the hub.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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