Program Lead (Call Center) Jobs at Compass Experience Labs in Manila, Metro Manila
Compass Experience Labs is currently seeking applicants for the position of Program Lead (Call Center) in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Compass Experience Labs operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Compass Experience Labs |
| Position: | Program Lead (Call Center) |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are looking for a dynamic and experienced Program Lead to oversee our Call Center operations. As the Program Lead, you will be responsible for managing a team of Call Center agents, ensuring high-quality customer service, and optimizing operational efficiency.
Key responsibilities include developing strategies to improve call center performance, monitoring key metrics, and implementing training programs for staff development.
The ideal candidate should have a proven track record in Call Center operations, strong leadership skills, and excellent communication abilities.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City, 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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