Admin Support Assistant Jobs at Eastvantage Business Solutions Inc. in Pasig, Metro Manila
Eastvantage Business Solutions Inc. is currently accepting applications for the position of Admin Support Assistant in the Pasig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Eastvantage Business Solutions Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Eastvantage Business Solutions Inc. |
| Position: | Admin Support Assistant |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 25.000 - PHP 28.000 per Month |
| Job Type: | Full-time |
Job Description
Handle incoming phone calls using WhatsApp, assisting users with inquiries, concerns, and support.
- Utilize our in-house ticketing system to log and track issues, ensuring efficient problem resolution.
Demonstrate a deep understanding of our services and offerings to provide accurate and helpful assistance. Empathetically interact with users, identifying their emotions and concerns, and responding in a caring and compassionate manner. Collaborate with the team to resolve complex user issues or escalate them as needed. Maintain accurate and detailed records of customer interactions and support requests. Provide administrative support to the COO, especially in handling or coordinating with freelancers.
Qualifications
- 1-3 years of prior customer support experience.
- Flexibility in changing schedules, especially rest days.
- Three or more years of extensive experience in administrative support.
- Exceptional command of the English language, both written and spoken.
- Strong empathy and interpersonal skills.
- Proficiency in using WhatsApp for business communication.
- Excellent problem-solving skills and a proactive approach to customer support.
- Familiarity with ticketing systems or customer service software is a plus.
- A genuine passion for helping and supporting customers.
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | Eastvantage, St. Francis Square, D2 & D6, 2nd, Bank Dr, Ortigas Center, Mandaluyong, 1550 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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