Philippines Jobs

Agent – 5525 – Affirm Customer Care Jobs at Bill Gosling Outsourcing in Manila, Metro Manila

Bill Gosling Outsourcing company logo
Published 4 months ago

Bill Gosling Outsourcing is currently accepting applications for the position of Agent - 5525 - Affirm Customer Care in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Bill Gosling Outsourcing operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Bill Gosling Outsourcing
Position:Agent - 5525 - Affirm Customer Care
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started.

Position: Agent – 5525 – Affirm Customer Care

Interacts with customers/customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features and ensures customer satisfaction.

  • Help customers with complaints and questions, give customers information about products and services.
  • Ensure to deliver BGO and client metrics and expectations regularly.
  • Update customer files with appropriate information following guidelines.
  • Engage with customers on all inbound/outbound calls, emails, and other channels of communication.
  • Champion company core values and programs.
  • Other duties as assigned.

Education

North America – Minimum High School Diploma; Philippines – Minimum of 2 years post-secondary; Costa Rica – No minimum requirement; United Kingdom – No minimum requirement; Trinidad & Tobago – Minimum 3 CSEC passes. English proficiency is required.

Experience

Previous experience in an Agent/Customer Service Representative preferred but not required.

Certificates/Licenses

No personal certification or licensing requirements for this job.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address Bill Gosling Outsourcing (AIC), 16F Three World Square, Upper McKinley Road, Fort Bonifacio, Taguig, 1634 Metro Manila, Philippines
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Company Information

Bill Gosling Outsourcing

Bill Gosling Outsourcing is a leading business process outsourcing company based in the Philippines. With a team of highly skilled professionals, they provide exceptional customer service, financial services, and accounts receivable management solutions to clients worldwide. With extensive experience and state-of-the-art technology, they ensure optimized processes and improved customer experience. Committed to delivering measurable results and driving growth for their clients, Bill Gosling Outsourcing is a trusted partner in the outsourcing industry.