Analyst Jobs at HCL Technologies in Taguig, Metro Manila
HCL Technologies is currently accepting applications for the position of Analyst in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
HCL Technologies operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | HCL Technologies |
| Position: | Analyst |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Location: Taguig, Philippines
Experience: 0-2.5 Years
Job Description:
- To maintain high login efficiency for customers.
- Provide level 1 remote desktop support to resolve tickets via telephone, email, or chat within agreed SLA.
- Update worklogs and escalate complex problems to appropriate support specialists.
- Work on value-adding activities like knowledge base updates.
- Ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time.
Qualification: B-Tech
No. of Positions: 1
Skill: Application Operations-Application Support-Application Operations
Employee Group: Business Line FT
Entity: INFRA
Auto req ID: 1436599BR
Expected Date of Closure: 25-Sep-2024
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | HCL Technologies Philippines, Inc., McKinley Cyberpark, Science Hub, Campus Ave, cor Turin St, Taguig, 1634, Philippines |
| Google Map | Google Map |
Job Application Information
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