Area Service Center Manager (Mobile Industry) Jobs at Carlcare Service PH Inc. in Davao City, Davao del Sur
Welcome to our job portal, where Carlcare Service PH Inc. is offering exciting employment opportunities for the position of Area Service Center Manager (Mobile Industry) in the Davao City area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Carlcare Service PH Inc., we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Carlcare Service PH Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Carlcare Service PH Inc. |
| Position: | Area Service Center Manager (Mobile Industry) |
| Region: | Davao City - Davao del Sur, Davao del Sur |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Customer Service Operation Management
- Daily Open Call Analysis for Mobile, TV, LAPTOP, and Accessories
- Listen and Resolve Customer complaints, Sales team Feedback, DBR feedback, and ensure the highest level of satisfaction for all.
- Meet organization goals (TAT, BR, Satisfaction, Inventory Accuracy)
- Monitor CSR, Technician & Storekeeper daily tasks after sales deportment to meet organization goals.
- Visit dealer, Sales team to ensure Zero after-sales complaints
- Service Center Income & Expense Management
Service Asset Management
- Ensuring Smooth Recovery Process of DOA, Defective PCBA, Defective Parts from the Service Center
- Reduce NFF for UW parts consumption
Repair Skill Enhancement of Technician
- Download new product Information to Technician
- Provide repair Skill know-How to repair technician
- Arrange Trainings for new product Bulleting
Customer Service Performance Management
- Root Cause Analysis of Customer-Service-Performance parameters and corrective action planning, implementation, and control
- To report quality failures with respect to the company’s products to the quality control team for immediate corrective actions
- Identify and resolve gaps in customer service (impacting customer TAT, Service Cost, Repair Quality)
Job Types: Full-time, Permanent
Pay: Up to Php30,00.00 per month
Benefits:
- Paid training
Schedule:
- 8-hour shift
- Day shift
Supplemental pay types:
- 13th-month salary
- Overtime pay
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Davao del Sur |
| City | Davao City |
| Full Address | Carlcare Davao (Itel, Tecno & Infinix Service Center), infront of penong restaurant, KS bldg 3rd floor 5th street, Sta. Ana Ave, Davao City, 8000 Davao del Sur, Philippines |
| Google Map | Google Map |
Job Application Information
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