AREA SERVICE MANAGER Jobs at Carlcare service in Calamba City, Laguna
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Welcome to our job portal, where Carlcare service is offering exciting employment opportunities for the position of AREA SERVICE MANAGER in the Calamba City area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Carlcare service, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Carlcare service. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Carlcare service |
| Position: | AREA SERVICE MANAGER |
| Region: | Calamba City - Laguna, Laguna |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Customer Service Operation Management
- Daily Open Call Analysis for Mobile, TV, LAPTOP and Accessories
- Listen and Resolve Customer complaints, Sales team Feedback, DBR feedback and ensure the highest level of satisfaction for all;
- Meet organization goals (TAT, BR, Satisfaction, Inventory Accuracy)
- Monitor CSR, Technician & Storekeeper daily tasks after the sales department to meet organization goals;
- Visit dealers, Sales team to ensure Zero after-sales complaints.
- Service Center Income & Expense Management
Service Asset Management
- Ensuring Smooth Recovery Process of DOA, Defective PCBA, Defective Parts from Service Center
- Reduce NFF for UW parts consumption
Repair Skill Enhancement of Technician
- Download new product Information to Technician
- Provide repair Skill know-How to repair technician
- Arrange Trainings for new product Bulleting
Customer Service Performance Management
- Root Cause Analysis of Customer-Service -Performance parameters and corrective action planning, implementation, and control
- To report quality failures with respect to the company’s products to the quality control team for immediate corrective actions
- Identify and resolve gaps in customer service (impacting customer TAT, Service Cost, Repair Quality)
Job Type: Full-time
Salary: Up to Php35,00.00 per month
Benefits:
- Paid training
Schedule:
- Day shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Laguna |
| City | Calamba City |
| Full Address | Unit 19h, 2nd Floor, Carlcare Lipa Batangas (Itel, Tecno & Infinix Service Center), Big Ben Complex, Lipa, 4217 Batangas, Philippines |
| Google Map | Google Map |
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