Assistant Training Manager (Healthcare) Jobs at Visaya Knowledge Process Outsourcing (KPO)… in Ortigas, Metro Manila

Visaya Knowledge Process Outsourcing (KPO)... is thrilled to announce job openings for the position of Assistant Training Manager (Healthcare) in the Ortigas area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Visaya Knowledge Process Outsourcing (KPO)..., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Visaya Knowledge Process Outsourcing (KPO)....

Job Information

Job Description

Responsibilities:

• Deliver Foundation Skills and Program/Product Specific Training within the required period using adult learning methodologies.
• Monitor Trainee/learner process in Classroom and Transition Bay.
• Implement strict adherence to VKPO’s COD, Training Agreement and Policies.
• Maintain and update modules and other training materials.
• Identify training needs based on current agent performance and recommend training solutions to address them.
• Maintain product knowledge by attending calibration sessions and CPRM.
• Willing contribute to and participate during other assignments as required Be the forefront of Employee development, and cultivate a culture of excellence amongst employees.
• Exhibit adeptness in leading discussions, creating rapport, handling objections, managing difficult behaviors, and using appropriate feedback methods.

Qualifications:

• Bachelor’s degree in Education, Training and Development, or a related field.
• Minimum of 5 years of experience in training management, preferably in the healthcare industry with a focus on Revenue Cycle Management.
• In-depth knowledge of RCM processes, including billing, coding, collections, and claims processing.
• Strong presentation and facilitation skills, with the ability to engage and inspire learners.
• Familiarity with adult learning principles and instructional design methodologies.
• Excellent organizational and project management skills.
• Effective communication skills, both written and verbal.
• Must be willing to work onsite in Ortigas, Pasig City.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

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