ATM Specialist Jobs at ASIA UNITED BANK in Ortigas, Metro Manila
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ASIA UNITED BANK is currently seeking applicants for the position of ATM Specialist in the Ortigas area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
ASIA UNITED BANK operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
Company: | ASIA UNITED BANK |
Position: | ATM Specialist |
Region: | Metro Manila, Ortigas - Metro Manila |
Education: | Confidential |
Salary: | PHP 14.500 - PHP 30.000 per Month |
Job Type: | Full-time |
Job Description
In charge of answering OnUs, Issuer, and Acquirer complaints of clients via:
- Phone
- Emails
- Other channels
Tags all complaints in the Bancnet System.
Creates reports on all ATM complaints.
Monitors customer complaints and makes sure that turn-around-time (SLA) is met.
Oversees requests of card blocking/activation and withdrawal lifting of units/branches.
Coordinates with units/branches concerning card orders/delivery.
Handles client/unit/branch query on unauthorized transaction complaints.
Investigates customer complaints through review of CCTV footage and acquisition of client’s transaction history and personal data.
MUST BE OPEN TO WORK ON WEEKENDS (can file for an offset, if so.)
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Metro Manila |
City | Ortigas |
Full Address | ASIA United Bank Corporation, Ground Floor Unit 3-A, Emerald Mansion, F Ortigas Jr Road, Ortigas Center, Pasig, 1605 Metro Manila, Philippines |
Google Map | Google Map |
Job Application Information
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