Philippines Jobs

Back Office Chat Support Jobs at Global BPO Services in Pasay, Metro Manila

Global BPO Services company logo
Published 1 month ago

Global BPO Services is currently seeking applicants for the position of Back Office Chat Support in the Pasay area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Global BPO Services operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Global BPO Services
Position:Back Office Chat Support
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Job Responsibilities:

  • Respond to customer inquiries and complaints following established scripts and procedures.
  • Gather information, research queries, and log customer calls.
  • Communicate relevant alternatives for service completion promptly.
  • Inform clients about available expert services and ascertain customer needs.
  • Provide training and support to lower-level employees.
  • Offer guidance and troubleshooting assistance as needed.

Job Types: Full-time, Permanent, Fresh Graduate

Salary: Php20,500.00 – Php30,00.00 per month

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasay
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Job Application Information

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Company Information

Global BPO Services

Global BPO Services is a leading provider of business process outsourcing solutions based in the Philippines. With a focus on delivering exceptional customer support, technical assistance, and back-office services, the company leverages the country’s skilled workforce and advanced technology. Committed to enhancing client satisfaction and operational efficiency, Global BPO Services specializes in tailored solutions that meet diverse industry needs. Their dedication to quality and innovation has established them as a trusted partner for businesses seeking reliable outsourcing services.