Philippines Jobs

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE Jobs at The Remote Group (TRG) in Mabalacat, Pampanga

The Remote Group (TRG) company logo
Published 10 months ago

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Company The Remote Group (TRG) is offering job opportunities for the position of BILINGUAL CUSTOMER SERVICE REPRESENTATIVE in the Mabalacat area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

The Remote Group (TRG) operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:The Remote Group (TRG)
Position:BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Region:Mabalacat - Pampanga, Pampanga
Education:Confidential
Job Type:Full-time

Job Description

DUTIES AND RESPONSIBILITIES:

  • Communicate with customers and provide them with necessary information on various products and services
  • Handle both inbound and outbound call programs
  • Makes inbound and outbound calls in response to customer inquiries
  • Capture additional information from the customer, screening the customer for their interest in the client’s product or service, and/or warm transferring the customer to a provider of a service
  • Work on a single program or be asked to handle several programs during a typical work day
  • Others duties that may be assigned from time to time

QUALIFICATIONS:

  • Exceptional verbal communication skills in both specified languages.
  • Good computer skills
  • Active listening skills and attention to details.
  • Experience in the same role for at least 2 years.
  • WFH Ready with own equipment and with a stable internet connection of at least 50mbps

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends

Supplemental pay types:

  • 13th month salary

Ability to Commute:

  • Mabalacat, Pampanga (Required)

Ability to Relocate:

  • Mabalacat, Pampanga: Relocate before starting work (Required)

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Pampanga
City Mabalacat
Full Address The Remote Group, Pavilion 03, Clark Center, Berthaphil III Jose Abad Santos Avenue, Zone, Clark Freeport, Mabalacat, 2023 Pampanga, Philippines
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Company Information

The Remote Group (TRG)

The Remote Group (TRG) is a leading company based in the Philippines that specializes in remote staffing solutions. With a team of highly skilled and dedicated professionals, TRG offers a wide range of services including virtual assistants, customer support, content writing, and more. As a trusted partner for businesses worldwide, TRG helps organizations achieve operational efficiency, cost savings, and scalability through their remote workforce. Committed to delivering exceptional results, TRG combines cutting-edge technology, streamlined processes, and a customer-centric approach to deliver tailor-made solutions that meet the unique needs of each client.