Philippines Jobs

Bilingual Quality Analyst (English/Spanish) Jobs at BroadPath in Manila

BroadPath company logo
Published 3 months ago

BroadPath is thrilled to announce job openings for the position of Bilingual Quality Analyst (English/Spanish) in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At BroadPath, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with BroadPath.

Job Information

Company:BroadPath
Position:Bilingual Quality Analyst (English/Spanish)
Region:Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

BroadPath is seeking a highly motivated and results-oriented Bilingual Quality Analyst to join our team. This role involves monitoring, evaluating, and improving the quality of customer interactions within our call center.

Responsibilities:

  • Evaluate recorded calls for service delivery standards.
  • Provide feedback to Quality Manager and Call Center Operations.
  • Coach agents alongside Supervisors for continuous improvement.

Qualifications:

  • 1 year of call center QA experience in healthcare.
  • Strong technical skills and excellent English/Spanish communication.
  • Must reside in Metro Manila or nearby areas.

Job Types: Full-time, Temporary

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Region Manila
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Company Information

BroadPath

BroadPath is a renowned company in the Philippines, specializing in providing top-notch outsourcing solutions. With their commitment to excellence and years of industry experience, BroadPath has become a trusted partner for businesses worldwide. They offer a wide range of services, including customer support, technical assistance, and data management, tailored to meet the unique needs of each client. By leveraging cutting-edge technology and a highly skilled workforce, BroadPath ensures efficient and cost-effective solutions. Choose BroadPath for reliable and customized outsourcing services that drive business growth and success.