Philippines Jobs

BPO Customer Care Associate Jobs at NTT DATA in Quezon City, Metro Manila

NTT DATA company logo
Published 5 days ago

NTT DATA is currently accepting applications for the position of BPO Customer Care Associate in the Quezon City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

NTT DATA operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:NTT DATA
Position:BPO Customer Care Associate
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

NTT DATA is searching for a committed BPO Customer Care Associate to provide outstanding phone support to policyholders, beneficiaries, agents, and internal customers. In this role, you will handle 75 to 100 calls per day, ensuring high levels of customer satisfaction. Candidates must possess a minimum of 1 year of experience in a professional environment, demonstrate proficiency in Windows applications, and exhibit excellent communication skills. A high school diploma or GED is required.

Preferred candidates will have prior experience in the insurance sector, particularly in life insurance and annuities. The first six months of employment will be onsite, with potential for hybrid work arrangements based on performance.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Application Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company address

Province Metro Manila
City Quezon City
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Job Application Information

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Company Information

NTT DATA

NTT DATA Philippines is a leading global IT services provider dedicated to delivering excellence in technology solutions. With a strong presence in the Philippines, the company offers a wide range of services including application development, cloud computing, cybersecurity, and data analytics. Collaborating with businesses across various industries, NTT DATA Philippines utilizes cutting-edge technologies and industry expertise to drive digital transformation and help businesses stay ahead in the ever-evolving market. Committed to providing exceptional value to its clients, NTT DATA Philippines aims to build innovative solutions that shape the future of technology.