BPO Operations Manager (Banking and Finance) Jobs at growthfn in Manila, Metro Manila
growthfn is thrilled to announce job openings for the position of BPO Operations Manager (Banking and Finance) in the Manila area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At growthfn, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with growthfn.
Job Information
| Company: | growthfn |
| Position: | BPO Operations Manager (Banking and Finance) |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 75.000 - PHP 85.000 per Month |
| Job Type: | Full-time |
Job Description
Location: MOA and Alabang, Manila (Focus on Alabang)
Work set up: Shifting and onsite
Salary: 75K to 85K PHP
Company: Growthfn
Position: BPO Operations Manager (Banking and Finance)
Investment banking campaign for MOA, Pasay
Banking and Finance – Cust Care/Collections campaign for Alabang. (Prio Alabang)
Requirements:
- Must have Banking and Finance Experience- Collections Is preferred
- Minimum 10 years of work experience in Business Process Off-shoring.
- Should have at least six years (6) of supervisory experience in international Voice and/or back office business.
Primary Responsibility:
- Client Relationship Management at the Program level
- Performance & People Management
Responsibilities:
- Capacity planning and staffing plans
- Negotiating and finalizing SLA’s
- Developing and approving incentive plans
- Be a Champion for process performance improvement projects
- Review progress of attrition action plans
- And more…
Competencies & Skills:
- Outstanding leadership, people management, and communication skills
- Displays integrity and business perspective
- Good cross-functional appreciation and capability to team with relevant others
- And more…
Values & Behavior:
- Customer Service orientation
- Quality Orientation
- People-oriented
Job Type: Full-time
Pay: Php75,00.00 – Php85,00.00 per month
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
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