BPO Operations Supervisor – Live Chat Support Jobs at transcomos Asia Philippines, Inc. in Davao City, Davao del Sur
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transcomos Asia Philippines, Inc. is currently seeking applicants for the position of BPO Operations Supervisor - Live Chat Support in the Davao City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
transcomos Asia Philippines, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | transcomos Asia Philippines, Inc. |
| Position: | BPO Operations Supervisor - Live Chat Support |
| Region: | Davao City - Davao del Sur, Davao del Sur |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a highly organized and motivated individual to join our team as a BPO Operations Supervisor for our Live Chat Support department. As a supervisor, you will play a key role in managing and leading a team of live chat agents to ensure exceptional customer service experience.
Your responsibilities will include overseeing daily operations, ensuring service level agreements are met, and providing coaching and training to team members. You will also be responsible for monitoring performance metrics, analyzing data, and implementing process improvements for increased productivity and customer satisfaction.
Requirements:
- Previous experience in BPO operations, specifically in live chat support
- Excellent communication and interpersonal skills
- Strong leadership abilities and the ability to motivate and inspire team members
- Analytical mindset with the ability to analyze data and implement strategies
- Proficiency in using live chat software and CRM systems
If you are a self-motivated individual with a passion for delivering exceptional customer service and have the necessary skills and experience, we would love to hear from you.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Davao del Sur |
| City | Davao City |
| Full Address | 3H7R+CH2 transcom, Talomo, Davao City, Davao del Sur, Philippines |
| Google Map | Google Map |
Job Application Information
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