BPO Training Manager (Telco Account) Jobs at ePERFORMAX Contact Centers Corporation in Pasay, Metro Manila
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ePERFORMAX Contact Centers Corporation is currently accepting applications for the position of BPO Training Manager (Telco Account) in the Pasay area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
ePERFORMAX Contact Centers Corporation operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | ePERFORMAX Contact Centers Corporation |
| Position: | BPO Training Manager (Telco Account) |
| Region: | Metro Manila, Pasay - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly skilled and experienced BPO Training Manager to join our team and oversee the training operations for our Telco account. As a BPO Training Manager, you will be responsible for developing and implementing training programs to enhance the skills and knowledge of our employees in order to meet the demands of our Telco client.
Key Responsibilities:
- Design and deliver training programs for both new hires and existing employees based on the specific requirements of our Telco account.
- Assess training needs and develop comprehensive training plans to address knowledge gaps and performance issues.
- Collaborate with internal stakeholders and subject matter experts to create training materials and resources.
- Conduct training sessions, workshops, and seminars to improve employees’ technical and soft skills.
- Evaluate and monitor the effectiveness of training programs through assessments and feedback.
Qualifications:
- Minimum of 5 years’ experience in BPO training, preferably in the Telco industry.
- Strong knowledge of Telco products, services, and operations.
- Excellent communication and presentation skills.
- Proven ability to design and deliver engaging and effective training programs.
- Strong leadership and team management skills.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Pasay |
| Full Address | ePerformax Contact Centers & BPO, 5 Diosdado Macapagal Blvd, Parañaque, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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