BPO Transition Manager Jobs at IPNX NIGERIA LIMITED in Quezon City, Metro Manila
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IPNX NIGERIA LIMITED is thrilled to announce job openings for the position of BPO Transition Manager in the Quezon City area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At IPNX NIGERIA LIMITED, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with IPNX NIGERIA LIMITED.
Job Information
| Company: | IPNX NIGERIA LIMITED |
| Position: | BPO Transition Manager |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
Salary: Php90,00.00 – Php100,00.00 per month
Location: QC – EASTWOOD
Job Type: Full-time
Ability to Commute: Quezon City (Required)
Ability to Relocate: Quezon City: Relocate before starting work (Required)
RESPONSIBILITIES:
– Engage business lines to understand migration requirements
– Devise detailed project plans to execute migrations
– Coordinate with various teams to ensure deliverables are met
– Escalate issues in a timely manner and suggest alternative approaches
– Partner with the business to ensure smooth execution of plans
– Work consistently to improve and update migration methodologies and toolkits
– Ensure Transition projects are / remain fully auditable
– Ensure all forecast costs are fully understood at the start of each project and transition budgets are agreed upon with the accounting team
– Develop / maintain effective commercial awareness of Tech Mahindra processes and standards
– Manage customer relationships, account management and operational controls of related tasks
QUALIFICATIONS:
– Excellent communication and interpersonal skills
– 7-10 years of experience in transitions / project management or equivalent
– At least 1-2 years operations experience
– Graduate / MBA with project management experience, preferably pertaining to process migration
– Working knowledge of Six Sigma
– Experience with pre-sales / post-sales support (C-Level interface), Transition Management, and blended (offshore / onshore) delivery operations
– Has experience in managing large projects for multiple / different customers
– Ability to manage multiple priorities
– Team leadership / management skills
– Customer relationship management skills
– Ability to adhere to deadlines by managing key project milestones and deliverables as part of the project plan
– Ability to proactively seek, pre-empt and prevent bottlenecks by implementing practical solutions within tight deadlines
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Quezon City |
| Google Map | Google Map |
Job Application Information
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