Philippines Jobs

Business Process Excellence Project Manager 1 Jobs at TELUS International Philippines in Makati, Metro Manila

TELUS International Philippines company logo
Published 9 months ago

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TELUS International Philippines is currently accepting applications for the position of Business Process Excellence Project Manager 1 in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

TELUS International Philippines operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:TELUS International Philippines
Position:Business Process Excellence Project Manager 1
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Dedicated project manager responsible for driving process improvements for multiple concurrent projects using Lean Six Sigma methodology. Responsible for facilitating training of Lean Six Sigma methodology and mentoring the training candidates to success.

Key Responsibilities:

  • Identify business process gaps and opportunities for LSS project execution
  • Expand projects with local scope to global scope whenever possible
  • Manage and execute improvements at Green Belt level aligning to strategy. Complete projects within 4 months with benefits in accordance to annual targets.
  • Deliver training plan, organize training projects with cross-functional teams. Mentor teams to complete projects within 4 months. Deliver to training and certification annual targets.

Required skills + qualities (technical):

  • Lean Six Sigma Green Belt
  • Project Management + experience leading projects
  • Advanced Analytical and Quantitative skills
  • Understanding of Call Centre Business (strategy, KPIs)
  • Advanced MS Excel, PowerPoint, Word
  • Training facilitation – adapting training to different levels and projects

Job Type: Full-time

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise

Schedule:

  • 8 hour shift
  • Shift system

Supplemental pay types:

  • 13th month salary

Application Question(s):

  • How much is your expected salary?
  • Do you have a certification for Lean Six Sigma Green Belt?

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
Full Address TELUS International Philippines - McKinley Exchange, Epifanio de los Santos Avenue corner McKinley Road, San Lorenzo, Makati, 1200 Metro Manila, Filipinas
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Company Information

TELUS International Philippines

TELUS International Philippines is a leading provider of business process outsourcing (BPO) solutions in the Philippines. With a strong commitment to delivering exceptional customer experiences, TELUS International Philippines helps global companies connect with their customers through various channels, including voice, chat, email, and social media. The company’s state-of-the-art facilities, highly skilled workforce, and innovative technology enable them to deliver flexible and customized solutions across industries such as telecommunications, healthcare, finance, and more. TELUS International Philippines is dedicated to creating a positive impact in the communities where they operate through their corporate social responsibility initiatives.