Philippines Jobs

Call Center Agent Jobs at Caldwell in SM City North EDSA, Philippines

Caldwell company logo
Published 5 months ago

Caldwell is currently accepting applications for the position of Call Center Agent in the SM City North EDSA area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Caldwell operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Caldwell
Position:Call Center Agent
Region:Philippines, SM City North EDSA - Philippines
Education:Confidential
Salary:PHP 20.000 - PHP 30.000 per Month
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you.

Job Type: Full-time

Pay: Php20,00.00 – Php30,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Philippines
City SM City North EDSA
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Caldwell

Caldwell is a leading company in the Philippines that specializes in providing innovative business solutions. With a diverse range of services including consulting, outsourcing, and technology solutions, Caldwell helps businesses accelerate their growth and achieve their goals. Known for its exceptional customer service and expertise, Caldwell is committed to delivering tailored solutions that address the unique needs of each client. With a strong presence in the Philippines market, Caldwell continues to be a trusted partner for businesses looking to optimize their operations and drive success.