Philippines Jobs

Call Center Agent (Pure Voice & Non-Voice) Jobs at BPO Caldwell HUB in Caloocan, Metro Manila

BPO Caldwell HUB company logo
Published 3 months ago

Company BPO Caldwell HUB is offering job opportunities for the position of Call Center Agent (Pure Voice & Non-Voice) in the Caloocan area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

BPO Caldwell HUB operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:BPO Caldwell HUB
Position:Call Center Agent (Pure Voice & Non-Voice)
Region:Caloocan - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 29.000 per Month
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Job Type: Full-time

Pay: Php20,00.00 – Php29,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Day shift
  • Night shift

Supplemental Pay:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Language:

  • English (Preferred)

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Caloocan
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

BPO Caldwell HUB

Caldwell HUB is a prominent Business Process Outsourcing (BPO) company based in the Philippines, known for its exceptional services in customer support, IT outsourcing, and back-office operations. With a strategic location in the heart of Manila, Caldwell HUB offers cost-effective solutions and top-notch expertise to international clients. The company’s commitment to quality and efficiency has made it a preferred partner for businesses seeking reliable BPO services in the dynamic market of the Philippines.