Philippines Jobs

Call Center Agent Jobs at Sapient BPO Services in Eastwood City, Metro Manila

Sapient BPO Services company logo
Published 6 months ago

Sapient BPO Services is currently seeking applicants for the position of Call Center Agent in the Eastwood City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Sapient BPO Services operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Sapient BPO Services
Position:Call Center Agent
Region:Eastwood City - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

Grow your career and challenge yourself at our company. Join our team and elevate your potential.

Job Responsibilities:

  • Handling Inbound and Outbound Calls
  • Responding to customer inquiries and resolving issues
  • Making outbound calls for sales, surveys, or follow-ups
  • Providing excellent customer service and support
  • Resolving customer complaints and ensuring customer satisfaction
  • Analyzing situations and providing effective solutions to customer issues
  • Managing multiple tasks simultaneously
  • Adhering to Scripts and Guidelines

Job Qualifications:

  • Amenable to working onsite or hybrid
  • With or without BPO/Call Center experience are welcome to apply
  • At least High School/SHS Graduate
  • Can start asap
  • Average to Good communication skills

Job Type: Full-time

Pay: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus

Education:

  • Senior High School (Preferred)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Eastwood City
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient BPO Services

Sapient BPO Services is a leading outsourcing company based in the Philippines, offering a wide range of business process outsourcing solutions. With a focus on delivering high-quality services, Sapient BPO Services has established itself as a trusted partner for businesses seeking to optimize their operations and improve efficiency. The company’s dedicated team of professionals is skilled in various domains, including customer support, data entry, virtual assistance, and more. By leveraging their expertise, Sapient BPO Services enables businesses to streamline processes, reduce costs, and enhance overall performance.