Philippines Jobs

Call Center Agent Jobs at Sapient Global Services (SGS) – Luzon in Malabon, Metro Manila

Sapient Global Services (SGS) - Luzon company logo
Published 3 months ago

Company Sapient Global Services (SGS) - Luzon is offering job opportunities for the position of Call Center Agent in the Malabon area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Sapient Global Services (SGS) - Luzon operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Sapient Global Services (SGS) – Luzon
Position:Call Center Agent
Region:Malabon - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 18.900 - PHP 25.900 per Month
Job Type:Full-time

Job Description

One-day hiring process! Earn up to 25k monthly. Sapient is looking for dedicated Tech Support Representatives to join our team. This is for urgent hiring, submit your application now.

Key Responsibilities:

  • Provide technical support to customers and resolve technical issues
  • Communicate technical information to customers clearly
  • Escalate technical issues to internal technical teams for resolution
  • Troubleshoot and resolve complex technical problems with customers and internal technical teams
  • Ensure timely resolution of technical issues and customer satisfaction
  • Maintain accurate records of technical issues and resolutions and provide reports to management.

Qualifications:

  • High school diploma or equivalent required, with some college coursework in tech or related field preferred
  • Experience is not required
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making skills
  • Ability to work in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE.

Job Type: Full-time

Pay: Php18,900.00 – Php25,900.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Schedule:

  • Day shift
  • Night shift

Supplemental Pay:

  • 13th-month salary
  • Anniversary bonus
  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor’s (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Malabon
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient Global Services (SGS) – Luzon

Sapient Global Services (SGS) in Luzon, Philippines is a leading business process outsourcing (BPO) company known for its expertise in digital marketing, technology services, and customer experience management. With a strong presence in the Philippines, SGS provides innovative solutions to global clients, driving growth and efficiency. Their skilled workforce is dedicated to delivering top-notch services across various industries, making SGS a trusted partner for business process outsourcing needs.