Philippines Jobs

Call Center Agent Jobs at Sapient Global in Valenzuela, Metro Manila

Sapient Global company logo
Published 10 months ago

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Sapient Global is currently accepting applications for the position of Call Center Agent in the Valenzuela area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Sapient Global operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Sapient Global
Position:Call Center Agent
Region:Metro Manila, Valenzuela - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

One-day hiring process. Earn up to 27k monthly. We are mass hiring for Call Center Agents at our Metro sites.

Position Overview:

This position is responsible for providing assistance, resolving inquiries, and ensuring customer satisfaction.

Job Responsibilities:

  • Provide information about products, services, policies, and procedures.
  • Address customer complaints, concerns, and escalations effectively and empathetically.
  • Provide technical support and troubleshooting guidance for products or services.
  • Provide recommendations and upsell/cross-sell opportunities based on customer needs.
  • Problem-solving abilities and a proactive approach to issue resolution.

WHAT CAN WE OFFER?

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Sapient is URGENTLY HIRING. APPLY TODAY AND GET HIRED IMMEDIATELY.

** THIS IS FOR AN ONSITE WORK SET UP **

Job Type: Full-time

Salary: Up to Php27,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Performance bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Valenzuela
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient Global

Sapient Global is a reputable IT solutions provider based in the Philippines. With a strong presence in the industry, the company offers a wide range of services including application development, software testing, IT consulting, and digital transformation. Sapient Global is known for its expertise in delivering innovative and scalable solutions that meet the evolving needs of businesses. Committed to delivering exceptional client experiences, the company boasts a talented team of professionals who leverage cutting-edge technologies to drive digital transformation and ensure long-term success for their clients.