Call Center Agent (Voice Account) Jobs at IT by Design in Taguig, Metro Manila
IT by Design is thrilled to announce job openings for the position of Call Center Agent (Voice Account) in the Taguig area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At IT by Design, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with IT by Design.
Job Information
| Company: | IT by Design |
| Position: | Call Center Agent (Voice Account) |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 25.000 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Essential Functions:
- Answer inbound customer calls 24/7 to open new support requests and provide updates on existing requests.
- Update customer contact info in Connectwise Manage for efficient call routing.
- Monitor call queues and ticket assignments, ensuring timely incident resolution.
- Prioritize tickets to meet SLA.
- Organize tickets and client requests daily.
Requirements:
- Strong communication skills
- Ability to organize tasks and people effectively
- Detail-oriented with problem-solving skills
- Focus on customer service
Job Type: Full-time
Pay: Php25,00.00 – Php30,00.00 per month
Benefits:
- Company events
- Discounted lunch
- Free parking
- Life insurance
- Paid training
- Transportation service provided
Schedule:
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Yearly bonus
Experience:
- Customer Service Representative: 1 year (Required)
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | Taguig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
