Philippines Jobs

Call Center Agent Jobs at VoiceWorks BPO in Mandaluyong, Metro Manila

VoiceWorks BPO company logo
Published 9 months ago

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VoiceWorks BPO is thrilled to announce job openings for the position of Call Center Agent in the Mandaluyong area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At VoiceWorks BPO, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with VoiceWorks BPO.

Job Information

Company:VoiceWorks BPO
Position:Call Center Agent
Region:Mandaluyong - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent communication skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Job Type: Full-time

Salary: Php20,00.00 – Php30,00.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health and Life insurance
  • Opportunities for promotion
  • Training and development programs

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th month salary
  • Bonuses and incentives
  • Overtime and performance pay

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Mandaluyong
Google Map Google Map

Job Application Information

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Company Information

VoiceWorks BPO

VoiceWorks BPO is a top-tier outsourcing company based in the Philippines, specializing in providing exceptional voice and non-voice customer support services to global clients. With a focus on delivering high-quality solutions and cutting-edge technology, VoiceWorks BPO has established itself as a trusted partner for businesses seeking to streamline their operations and enhance customer satisfaction. Through a dedicated team of skilled professionals and a commitment to excellence, VoiceWorks BPO continues to set industry standards and drive innovation in the outsourcing sector.