Philippines Jobs

Call Center Agents Jobs at CaldwellPH in Pasay, Metro Manila

CaldwellPH company logo
Published 7 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

CaldwellPH is currently seeking applicants for the position of Call Center Agents in the Pasay area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

CaldwellPH operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:CaldwellPH
Position:Call Center Agents
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 30.000 per Month
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy

Job Responsibilities:

  • Follow standard operations and procedures
  • Recognize and escalate priority problems in accordance with Client standards
  • Ensure one call resolution prioritizing customer satisfaction
  • Perform basic troubleshooting when necessary

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20,00.00 – Php30,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Gym membership
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Required)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasay
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

CaldwellPH

CaldwellPH is a leading business solutions provider based in the Philippines. With a strong focus on delivering exceptional services, we specialize in offering a wide range of solutions tailored to meet the needs of businesses from various industries. Our team of experienced professionals is dedicated to providing top-notch services, including outsourced customer support, IT solutions, back-office operations, digital marketing, and more. By partnering with CaldwellPH, businesses can enhance their operations, improve customer satisfaction, and boost their overall productivity. Trust CaldwellPH for reliable and efficient business solutions that will help your company thrive in the competitive market.