Philippines Jobs

Call Center Agents Jobs at SAPIENT BPO SOLUTIONS- QC CUBAO in Alabang, Metro Manila

SAPIENT BPO SOLUTIONS- QC CUBAO company logo
Published 4 months ago

SAPIENT BPO SOLUTIONS- QC CUBAO is currently accepting applications for the position of Call Center Agents in the Alabang area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

SAPIENT BPO SOLUTIONS- QC CUBAO operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:SAPIENT BPO SOLUTIONS- QC CUBAO
Position:Call Center Agents
Region:Alabang - Metro Manila, Metro Manila
Education:New Graduate
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

Job Details:

Nature of Account: Business to business – talking to sports and concert ticket sellers via phone calls

25% for each type of support: phone, e-mail, SMS, chat

Educational Background:

Old Curriculum: High School Graduate

New Curriculum: K-12 Graduate

With at least 6 months CCE

Job Responsibility:

  • Responds to call questions and complaints using usual scripts and procedures.
  • Gathers information, researches/resolves queries, and logs customer calls.
  • Communicates relevant alternatives for completion in a timely fashion.
  • Informs clients about expert services and determines customer requirements.
  • Provides instruction and help to lower level employees.
  • Provides guidance, troubleshooting support to lower level employees.

Apply today!

Job Types: Full-time, Fresh graduate

Pay: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th-month salary
  • Overtime pay
  • Quarterly bonus

Education:

  • Bachelor’s (Preferred)

Experience:

  • Call Center Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Alabang
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

SAPIENT BPO SOLUTIONS- QC CUBAO

Sapient BPO Solutions, located in QC Cubao, Philippines, is a leading Business Process Outsourcing (BPO) company. With a strong commitment to excellence, Sapient offers a wide range of outsourcing services such as customer support, telemarketing, data entry, and back-office solutions. Their dedicated team of professionals ensures seamless operational efficiency, cost-effective solutions, and outstanding customer satisfaction. Sapient BPO Solutions is known for its state-of-the-art infrastructure, cutting-edge technology, and highly skilled workforce, making it a trusted partner for businesses worldwide.