Philippines Jobs

Call Center Agents – Telco Account Jobs at Metacom Business Process Outsourcing Solutions in Quezon City, Metro Manila

Metacom Business Process Outsourcing Solutions company logo
Published 10 months ago

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Metacom Business Process Outsourcing Solutions is thrilled to announce job openings for the position of Call Center Agents - Telco Account in the Quezon City area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Metacom Business Process Outsourcing Solutions, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Metacom Business Process Outsourcing Solutions.

Job Information

Company:Metacom Business Process Outsourcing Solutions
Position:Call Center Agents - Telco Account
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are currently seeking enthusiastic and customer-oriented individuals to join our team as Call Center Agents for our Telco Account. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Key Responsibilities:

  • Answering incoming calls and addressing customer queries and concerns
  • Providing accurate information about our telco products and services
  • Assisting customers in troubleshooting technical issues
  • Handling customer complaints and ensuring customer satisfaction
  • Maintaining detailed and accurate records of customer interactions

Requirements:

  • Excellent communication skills in English
  • Ability to remain calm and professional under pressure
  • Strong problem-solving skills and attention to detail
  • Previous experience in a call center or customer service role (preferred)
  • Flexible work schedule, including evenings and weekends

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Quezon City
Full Address Metacom Solutions, Inc., 8th Floor Cyber and Fashion Mall Eastwood City, Bagumbayan, Quezon City, 1110 Metro Manila, Philippines
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Company Information

Metacom Business Process Outsourcing Solutions

Metacom Business Process Outsourcing Solutions is a reputable outsourcing company based in the Philippines. With years of experience, they have established themselves as a trusted partner to businesses worldwide, offering a wide range of outsourcing services. From customer service and technical support to back-office tasks and data entry, Metacom provides cost-effective solutions that help businesses streamline their operations and focus on their core objectives. With a team of skilled professionals and state-of-the-art technology, they deliver exceptional results and ensure customer satisfaction. Choose Metacom for reliable and efficient outsourcing services that drive business success.