Call Center Quality Analyst I Jobs at FIS, Inc. in Manila, Metro Manila
FIS, Inc. is thrilled to announce job openings for the position of Call Center Quality Analyst I in the Manila area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At FIS, Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with FIS, Inc..
Job Information
| Company: | FIS, Inc. |
| Position: | Call Center Quality Analyst I |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
The Call Center Quality Analyst I is responsible for monitoring and evaluating the quality of interactions between call center representatives and customers. This role involves analyzing recorded calls, providing feedback to agents, and identifying areas for improvement.
Key responsibilities include conducting quality assurance evaluations, developing training materials, and collaborating with team members to ensure consistent service quality. The ideal candidate should have strong analytical skills, attention to detail, and excellent communication abilities.
If you are passionate about customer service and quality assurance, this could be the perfect opportunity for you to grow and excel in a dynamic call center environment.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | FIS Global Solutions Philippines, Inc., 35 Garnet Rd, Pasig, 1605 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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