Call Center Quality Analyst I Jobs at FIS, Inc. in Manila, Metro Manila
FIS, Inc. is thrilled to announce job openings for the position of Call Center Quality Analyst I in the Manila area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At FIS, Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with FIS, Inc..
Job Information
| Company: | FIS, Inc. |
| Position: | Call Center Quality Analyst I |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
The Call Center Quality Analyst I is responsible for monitoring and evaluating the quality of interactions between call center representatives and customers. This role involves analyzing recorded calls, providing feedback to agents, and identifying areas for improvement.
Key responsibilities include conducting quality assurance evaluations, developing training materials, and collaborating with team members to ensure consistent service quality. The ideal candidate should have strong analytical skills, attention to detail, and excellent communication abilities.
If you are passionate about customer service and quality assurance, this could be the perfect opportunity for you to grow and excel in a dynamic call center environment.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
