Philippines Jobs

Call Center Quality Analyst Jobs at UST Global in Taguig, Metro Manila

UST Global company logo
Published 1 month ago

Welcome to our job portal, where UST Global is offering exciting employment opportunities for the position of Call Center Quality Analyst in the Taguig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with UST Global, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with UST Global. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:UST Global
Position:Call Center Quality Analyst
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We are seeking a highly skilled Call Center Quality Analyst to join our team. The ideal candidate will evaluate and monitor calls to ensure compliance with company standards and improve customer satisfaction.

You will provide feedback and coaching to call center agents, analyze performance metrics, and recommend solutions for improvement. Strong communication and analytical skills are essential for this role.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
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Company Information

UST Global

UST Global is a multinational technology company with a strong presence in the Philippines. With offices in major cities like Manila and Cebu, UST Global offers a wide range of IT services and solutions. The company is known for its innovative approach to digital transformation and its commitment to empowering local talent. UST Global’s operations in the Philippines contribute significantly to the country’s growing tech industry and economy.