Philippines Jobs

Call Center Quality Assurance Lead Jobs at UST Global in Taguig, Metro Manila

UST Global company logo
Published 7 hours ago

UST Global is currently accepting applications for the position of Call Center Quality Assurance Lead in the Taguig area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

UST Global operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:UST Global
Position:Call Center Quality Assurance Lead
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are seeking a highly motivated Call Center Quality Assurance Lead to join our dynamic team. In this role, you will be responsible for overseeing quality assurance processes within our call center operations.

Your primary duties will include monitoring and evaluating agent performance, providing feedback, and developing training programs to enhance service quality.

The ideal candidate will possess excellent analytical skills and a passion for improving customer experience.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
Full Address UST, 6/F Building B One Campus Place McKinley Hills, 8 Park Avenue, Taguig, Kalakhang Maynila, Philippines
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Company Information

UST Global

UST Global is a multinational technology company with a strong presence in the Philippines. With offices in major cities like Manila and Cebu, UST Global offers a wide range of IT services and solutions. The company is known for its innovative approach to digital transformation and its commitment to empowering local talent. UST Global’s operations in the Philippines contribute significantly to the country’s growing tech industry and economy.