Philippines Jobs

call center representative Jobs at Gratitude Inc. in Manila, Metro Manila

Gratitude Inc. company logo
Published 1 year ago

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Gratitude Inc. is currently seeking applicants for the position of call center representative in the Metro Manila area. The available job type for this position is Contract.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Gratitude Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Gratitude Inc.
Position:call center representative
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Contract

Job Description

Role: Customer Service Executive

Timings: Rotational Shifts (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills: Call Center Inbound BPO BPO Voice Process International Call Centre BPO Skills BPO Operations Call Centre skills BPO industry BPO Recruitment BPO Call center Call centre voice call routing call recording Call centre Operations Call centre manager BPO call centre

We are currently seeking a Customer Service Executive for our company, Gratitude Inc. As a Customer Service Executive, you will be responsible for providing excellent customer support through voice calls. This is a permanent position with rotational shifts. The ideal candidate should have strong communication skills and be comfortable working in a BPO environment. Previous experience in a call center or BPO industry is preferred but not required.

Key Responsibilities:

  • Handle inbound customer calls and provide assistance
  • Maintain high-quality customer service standards
  • Manage customer inquiries and resolve issues effectively
  • Ensure customer satisfaction and retention

Salary: 22k-35k or more depending on role

Note: Gratitude Inc. does not charge any money from candidates. If you have been asked to pay money to get this job, please report it to us immediately at [email protected].

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

Gratitude Inc.

Gratitude Inc. is a renowned customer service company based in the Philippines. With a strong commitment to providing exceptional service experiences, Gratitude Inc. has become a trusted partner for businesses worldwide. Their team of highly skilled professionals is dedicated to building strong customer relationships and ensuring customer satisfaction. Through their innovative solutions and personalized approach, Gratitude Inc. helps businesses achieve their customer service goals and drive success. With their impeccable track record and unwavering focus on delivering excellence, Gratitude Inc. is a leading choice for companies seeking outstanding customer service in the Philippines.