Philippines Jobs

Call Center Representative – Nonvoice Account Jobs at CaldwellPH in Quezon City, Metro Manila

CaldwellPH company logo
Published 10 months ago

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CaldwellPH is currently accepting applications for the position of Call Center Representative - Nonvoice Account in the Quezon City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

CaldwellPH operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:CaldwellPH
Position:Call Center Representative - Nonvoice Account
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you.

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php19,00.00 – Php30,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Gym membership
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Language:

  • English (Required)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Quezon City
Full Address Philippine Councilors League, 10th Floor DILG-NAPOLCOM Centre Edsa Corner, Quezon Ave, Quezon City, Philippines
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Company Information

CaldwellPH

CaldwellPH is a leading business solutions provider based in the Philippines. With a strong focus on delivering exceptional services, we specialize in offering a wide range of solutions tailored to meet the needs of businesses from various industries. Our team of experienced professionals is dedicated to providing top-notch services, including outsourced customer support, IT solutions, back-office operations, digital marketing, and more. By partnering with CaldwellPH, businesses can enhance their operations, improve customer satisfaction, and boost their overall productivity. Trust CaldwellPH for reliable and efficient business solutions that will help your company thrive in the competitive market.