Philippines Jobs

Call Center Supervisor Jobs at Simplr in Mabalacat, Pampanga

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Published 10 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Simplr is currently seeking applicants for the position of Call Center Supervisor in the Mabalacat area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Simplr operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Simplr
Position:Call Center Supervisor
Region:Mabalacat - Pampanga, Pampanga
Education:Confidential
Job Type:Full-time

Job Description

As a Call Center Supervisor, you will be responsible for overseeing the day-to-day operations of the call center team. This includes managing a team of call center agents, monitoring performance metrics, and ensuring excellent customer service.

Your role will involve resolving escalated customer issues, conducting training sessions, and implementing strategies to improve efficiency and productivity within the call center. Strong leadership skills and the ability to work well under pressure are essential for success in this role.

If you have previous experience in a call center environment and are looking to advance your career into a supervisory role, this position offers a great opportunity for professional growth.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Pampanga
City Mabalacat
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Company Information

Simplr

Simplr is a renowned customer support company based in the Philippines. With a team of highly skilled professionals, they offer comprehensive customer support solutions to businesses across various industries. Simplr’s dedication to excellence and commitment to providing exceptional service has earned them a stellar reputation in the industry. Their expertise in handling customer inquiries, resolving issues, and ensuring customer satisfaction sets them apart from the competition. By partnering with Simplr, businesses can enhance their customer experience and build long-lasting relationships with their clients.