Philippines Jobs

CALL CENTER TRAINER Jobs at Circa Logica Group in Manila, Metro Manila

Circa Logica Group company logo
Published 9 months ago

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Circa Logica Group is currently seeking applicants for the position of CALL CENTER TRAINER in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Circa Logica Group operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Circa Logica Group
Position:CALL CENTER TRAINER
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Qualifications:

– Candidates must possess at least a bachelor’s degree in any course.

– Excellent English communication skills both oral and written.

– Must have experience training in the BPO setting.

– Must know how to create their training materials & manuals.

– Willing to work onsite and during the night shift.

Duties & Responsibilities:

– Develop digital and print educational material.

– Organize classroom-style seminars about product features and sales techniques.

– Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork, and conflict management).

– Identify individual and team skills gaps.

– Schedule regular training sessions.

– Ensure new hires take on basic training courses.

– Coordinate mentorship programs for new hire employees.

– Assess the impact of each educational course on staff performance and client satisfaction.

– Maintain updated records of training curricula and material.

Job Type: Full-time

Salary: Up to Php40,00.00 per month

Benefits:

  • Health insurance
  • Life insurance

Schedule:

  • Monday to Friday
  • Night shift

Education:

  • Bachelor’s (Required)

Experience:

  • Trainer: 2 years (Required)

Language:

  • English (Preferred)

Ability to Commute:

  • Manila (Required)

Ability to Relocate:

  • Manila: Relocate before starting work (Required)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
Full Address Circa Logica Group - Eastwood Business Center, CyberOne, 6F Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines
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Company Information

Circa Logica Group

Circa Logica Group is a renowned technology company based in the Philippines. With a strong focus on innovation and cutting-edge solutions, they provide a wide range of services including software development, digital marketing, and IT consulting. With their team of highly skilled professionals, Circa Logica Group has built a reputation for delivering exceptional results and exceeding client expectations. Committed to staying at the forefront of technological advancements, they consistently strive to provide advanced solutions that drive growth and success for businesses across various industries.