Call Coordinator Jobs at SourceFit in Quezon City, Metro Manila
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
SourceFit is thrilled to announce job openings for the position of Call Coordinator in the Quezon City area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At SourceFit, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with SourceFit.
Job Information
Company: | SourceFit |
Position: | Call Coordinator |
Region: | Metro Manila, Quezon City - Metro Manila |
Education: | Confidential |
Job Type: | Full-time |
Job Description
The Call Coordinator guides service calls from inception to completion and has primary responsibility for all service activities. To facilitate excellent service delivery, the call coordinator ensures the service technician understands each job’s requirements and time commitments, keeps customers updated through proactive communication, and documents critical call details in our service management software. The Call Coordinator involves parts specialists, technical staff, and sales support so that the field technician can efficiently and professionally complete all assigned service calls.
Job Details:
- Work from home
- Monday to Friday
- 11 pm to 8 am
Responsibilities:
- Proactively manage multiple service calls from inception to completion.
- Identify appropriate technician for each job and dispatch with accurate job, customer, and timeframe information.
- Ensure that service technicians communicate with customers, make and keep scheduled appointments, and complete service calls according to established procedures.
- Facilitate the involvement of internal departments such as parts and sales to ensure field technicians are fully supported.
- Professionally communicate with clients throughout the service call.
- Resolve service issues by coordinating with internal teams and communicating with the client and service technician.
- Document all communication and service progress in Service Management software.
Requirements / Qualifications:
- Excellent written and verbal communication skills.
- Computer proficiency and a strong background in Microsoft products.
- Positive attitude even when under pressure.
- Work history showing progressive growth and responsibilities.
- Ability to work in teams across departments and independently as needed.
- Experience managing complex workloads and projects.
- Effective organizational skills.
- Bachelor’s degree preferred.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
Province | Metro Manila |
City | Quezon City |
Full Address | 21st Floor, Sourcefit: Custom Offshore Staffing Solutions, Cyberpark, CyberOne, Eastwood Ave, Bagumbayan, Quezon City, 1110 Metro Manila, Philippines |
Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?