Philippines Jobs

Chat Agent Jobs at VoiceWorks BPO in Makati, Metro Manila

VoiceWorks BPO company logo
Published 5 months ago

Company VoiceWorks BPO is offering job opportunities for the position of Chat Agent in the Makati area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

VoiceWorks BPO operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:VoiceWorks BPO
Position:Chat Agent
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you.

Job Type: Full-time

Pay: Php20,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Unit 411, MCVO Talent Outsourcing Services, Melbourne Residences, 11 Sen. Gil J. Puyat Ave, Makati, 1235 Metro Manila, Philippines
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Company Information

VoiceWorks BPO

VoiceWorks BPO is a top-tier outsourcing company based in the Philippines, specializing in providing exceptional voice and non-voice customer support services to global clients. With a focus on delivering high-quality solutions and cutting-edge technology, VoiceWorks BPO has established itself as a trusted partner for businesses seeking to streamline their operations and enhance customer satisfaction. Through a dedicated team of skilled professionals and a commitment to excellence, VoiceWorks BPO continues to set industry standards and drive innovation in the outsourcing sector.