CHAT & BACK OFFICE SUPPORT Jobs at Transec BPO Solutions, Inc. in Pasig, Metro Manila
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Transec BPO Solutions, Inc. is currently accepting applications for the position of CHAT & BACK OFFICE SUPPORT in the Pasig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Transec BPO Solutions, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Transec BPO Solutions, Inc. |
| Position: | CHAT & BACK OFFICE SUPPORT |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
—- PRIOR BPO EXPERIENCE IS REQUIRED —-
Are you looking for a 100% non-voice account? Join our dynamic team now.
JOB OBJECTIVE
Deliver exceptional customer support primarily through email and chat.
ESSENTIAL JOB FUNCTIONS
- Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
- Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
- Oversee the dedicated voicemail for concierge to process its incoming requests.
SKILLS & QUALIFICATIONS
- Bachelors/College Degree in any field; IT-related course is preferred.
- Must have at least 1 year of experience in the BPO industry handling an international account.
- Required experience in handling an account using chat and/or email channels.
- Knowledge in HTML, CSS, and Photoshop is a huge plus.
- Must have good writing and speaking skills in English.
- Willing to work night shifts.
Job Type: Full-time
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Education:
- Bachelor’s (Preferred)
Experience:
- BPO: 1 year (Required)
Language:
- English (Preferred)
Ability to Commute:
- Pasig City (Required)
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | 31st Floor, Transec BPO, One Corporate Center, 3103, 1600 Meralco Ave, Ortigas Center, Pasig, 1600 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
