CHAT & BACK OFFICE SUPPORT Jobs at Transec BPO Solutions, Inc. in Pasig, Metro Manila
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Transec BPO Solutions, Inc. is currently accepting applications for the position of CHAT & BACK OFFICE SUPPORT in the Pasig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Transec BPO Solutions, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Transec BPO Solutions, Inc. |
| Position: | CHAT & BACK OFFICE SUPPORT |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
—- PRIOR BPO EXPERIENCE IS REQUIRED —-
Are you looking for a 100% non-voice account? Join our dynamic team now.
JOB OBJECTIVE
Deliver exceptional customer support primarily through email and chat.
ESSENTIAL JOB FUNCTIONS
- Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
- Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
- Oversee the dedicated voicemail for concierge to process its incoming requests.
SKILLS & QUALIFICATIONS
- Bachelors/College Degree in any field; IT-related course is preferred.
- Must have at least 1 year of experience in the BPO industry handling an international account.
- Required experience in handling an account using chat and/or email channels.
- Knowledge in HTML, CSS, and Photoshop is a huge plus.
- Must have good writing and speaking skills in English.
- Willing to work night shifts.
Job Type: Full-time
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Education:
- Bachelor’s (Preferred)
Experience:
- BPO: 1 year (Required)
Language:
- English (Preferred)
Ability to Commute:
- Pasig City (Required)
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Pasig |
| Google Map | Google Map |
Job Application Information
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