Philippines Jobs

Chat & Email Assistant (Non-Voice) – Online Support (Chat Support) Jobs at Telecommunications in Manila, Metro Manila

Telecommunications company logo
Published 7 months ago

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Company Telecommunications is offering job opportunities for the position of Chat & Email Assistant (Non-Voice) - Online Support (Chat Support) in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Telecommunications operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Telecommunications
Position:Chat & Email Assistant (Non-Voice) - Online Support (Chat Support)
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Job Responsibility

  • May carry out one or more of the following: Responds to call questions and complaints using usual scripts and procedures.
  • Gathers information, researches/resolves queries and logs customer calls.
  • Communicates relevant alternatives for completion in a timely fashion.
  • Informs clients about expert services to choose from and determines customer requirements.
  • Provides purposeful instruction, teaching and help to lower level employees.
  • Provides guidance, instruction and troubleshooting support to lower level employees.

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th-month salary
  • Commission pay
  • Quarterly bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
Full Address 10 Tower 2, SVR Telecom Philippines, Inc., Cityland Condominium, 2, Unit 2107, 156 H.V. Dela Costa, Makati, 1227 Metro Manila, Philippines
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Company Information

Telecommunications

A telecommunications company in the Philippines offers a range of services to meet the communication needs of individuals and businesses. With advanced technology and extensive infrastructure, they provide reliable and efficient mobile, landline, and internet services. The company’s goal is to connect people, enabling seamless communication, and fostering the growth of businesses in the country. By constantly innovating and upgrading their services, they strive to stay at the forefront of the telecommunications industry and cater to the evolving needs of their customers.