Philippines Jobs

Chat/Email Support Specialist Jobs at Sapient Global in Santa Mesa, Metro Manila

Sapient Global company logo
Published 11 months ago

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Company Sapient Global is offering job opportunities for the position of Chat/Email Support Specialist in the Santa Mesa area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Sapient Global operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Sapient Global
Position:Chat/Email Support Specialist
Region:Metro Manila, Santa Mesa - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

One-day hiring process. Earn up to 27k monthly. We are mass hiring for Call Center Agents as prior in our Metro sites.

The ideal candidate loves talking to people and proactively solving issues.

What can we offer?

  • HMO Benefits
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy

Job Description:

  • Process ticket orders accurately and efficiently using ticketing systems or online platforms.
  • Provide information regarding event schedules, seating options, ticket prices, and availability.
  • Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

We are also currently hiring for the following accounts:

  • Customer Service
  • Technical Support
  • Travel Account
  • Hotel Reservation Account
  • Healthcare Account
  • Financial
  • Telco Non Voice

Apply today

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Santa Mesa
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

Sapient Global

Sapient Global is a reputable IT solutions provider based in the Philippines. With a strong presence in the industry, the company offers a wide range of services including application development, software testing, IT consulting, and digital transformation. Sapient Global is known for its expertise in delivering innovative and scalable solutions that meet the evolving needs of businesses. Committed to delivering exceptional client experiences, the company boasts a talented team of professionals who leverage cutting-edge technologies to drive digital transformation and ensure long-term success for their clients.