Philippines Jobs

Chat/Email Support Specialist Jobs at SapientBPO – Caloocan in Santa Mesa, Metro Manila

SapientBPO - Caloocan company logo
Published 10 months ago

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SapientBPO - Caloocan is currently seeking applicants for the position of Chat/Email Support Specialist in the Santa Mesa area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SapientBPO - Caloocan operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SapientBPO – Caloocan
Position:Chat/Email Support Specialist
Region:Metro Manila, Santa Mesa - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

One-day hiring process. Earn up to Php25,00.00 monthly. Sapient is looking for dedicated Customer Service Representatives to join our team. This is for urgent hiring, submit your application now.

Responsibilities:

  • Answer incoming customer calls and inquiries
  • Provide information and assistance to customers
  • Resolve customer complaints and escalate issues as needed
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members and other stakeholders to improve customer service processes

Qualifications:

  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Job Types: Full-time, Permanent, Fresh graduate

Salary: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Santa Mesa
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Job Application Information

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Company Information

SapientBPO – Caloocan

SapientBPO – Caloocan is a leading outsourcing company located in the bustling city of Caloocan, Philippines. With a strong commitment to delivering exceptional business process outsourcing solutions, SapientBPO – Caloocan helps businesses optimize their operations and improve customer satisfaction. Their team of highly skilled professionals offers a wide range of services, including customer support, back-office support, data entry, and technical support. With state-of-the-art facilities and cutting-edge technology, SapientBPO – Caloocan provides cost-effective and reliable solutions to companies worldwide, enabling them to focus on their core competencies and achieve their business goals.