Philippines Jobs

CHAT & EMAIL SUPPORT Jobs at Transec BPO Solutions, Inc. in Pasig, Metro Manila

Transec BPO Solutions, Inc. company logo
Published 8 months ago

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Transec BPO Solutions, Inc. is thrilled to announce job openings for the position of CHAT & EMAIL SUPPORT in the Pasig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Transec BPO Solutions, Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Transec BPO Solutions, Inc..

Job Information

Company:Transec BPO Solutions, Inc.
Position:CHAT & EMAIL SUPPORT
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

———- PRIOR BPO EXPERIENCE IS REQUIRED ———-

Are you looking for a 100% non-voice account? Join our dynamic team now as an Email & Back Office Support.

JOB OBJECTIVE

Deliver exceptional customer support primarily through email and chat.

ESSENTIAL JOB FUNCTIONS

  • Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
  • Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
  • Oversee the dedicated voicemail for concierge to process its incoming requests.

SKILLS & QUALIFICATIONS

  • Bachelors/College Degree in any field; IT-related course is preferred.
  • Must have at least 1 year of experience in the BPO industry handling an international account.
  • Required experience in handling an account using chat and/or email channels.
  • Knowledge in HTML, CSS, and Photoshop is a huge plus.
  • Must have good writing and speaking skills in English.
  • Willing to work night shifts.

Job Type: Full-time

Benefits:

  • Employee discount
  • Health insurance
  • Life insurance

Schedule:

  • 8 hour shift

Application Question(s):

  • Will you be able to reliably commute to Pasig City for this job?

Education:

  • Bachelor’s (Preferred)

Experience:

  • BPO: 1 year (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Pasig
Full Address 31st Floor, Transec BPO, One Corporate Center, 3103, 1600 Meralco Ave, Ortigas Center, Pasig, 1600 Metro Manila, Philippines
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Company Information

Transec BPO Solutions, Inc.

Transec BPO Solutions, Inc. is a leading business process outsourcing company based in the Philippines. With its headquarters in Manila, Transec provides a wide range of innovative and cost-effective solutions to help businesses streamline their operations and enhance their customer service. Specializing in customer support, data entry, virtual assistance, and other back-office services, Transec prides itself on offering high-quality services delivered by a dedicated team of skilled professionals. As a trusted partner, Transec is committed to delivering excellence and exceeding client expectations, making it a preferred choice for outsourcing solutions in the Philippines.