Philippines Jobs

CHAT & EMAIL SUPPORT100% NON-VOICE Jobs at Transec BPO Solutions Inc. in Pasig, Metro Manila

Transec BPO Solutions Inc. company logo
Published 9 months ago

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Company Transec BPO Solutions Inc. is offering job opportunities for the position of CHAT & EMAIL SUPPORT100% NON-VOICE in the Pasig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Transec BPO Solutions Inc. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Transec BPO Solutions Inc.
Position:CHAT & EMAIL SUPPORT100% NON-VOICE
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Why Join Our Transec Team?

  • Great working environment with real work-life balance
  • Fixed working schedule
  • Health card & life insurance coverage

Are you looking for a 100% non-voice account? Join our dynamic team now as an Email & Back Office Support.

Job Objective

Deliver exceptional customer support primarily through email and chat.

Essential Job Functions

  • Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
  • Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

Skills & Qualifications

  • Bachelors/College Degree in any field; IT-related course is preferred.
  • Must have at least 1 year of experience in the BPO industry handling an international account.
  • Required experience in handling an account using chat and/or email channels
  • Knowledge in HTML, CSS, and Photoshop is a huge plus.
  • Must have good writing and speaking skills in English.
  • Willing to work night shifts.

Job Type: Full-time

Benefits:

  • Employee discount
  • Health insurance
  • Life insurance

Schedule:

  • 8 hour shift

Application Question:

  • Will you be able to reliably commute to Pasig City for this job?

Education:

  • Bachelor’s (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasig
Full Address 31st Floor, Transec BPO, One Corporate Center, 3103, 1600 Meralco Ave, Ortigas Center, Pasig, 1600 Metro Manila, Philippines
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Company Information

Transec BPO Solutions Inc.

Transec BPO Solutions Inc. is a leading outsourcing company based in the Philippines. With a commitment to delivering top-notch business process outsourcing services, Transec assists businesses in streamlining their operations and achieving significant cost savings. The company specializes in a wide range of services, including customer support, data entry, virtual assistance, and back-office solutions. Trusted by clients worldwide, Transec combines state-of-the-art technology, a highly skilled workforce, and extensive industry experience to provide efficient and customized solutions. With an unwavering dedication to quality and client satisfaction, Transec BPO Solutions Inc. stands out as a reliable partner for businesses seeking exceptional outsourcing services.