Philippines Jobs

Chat Moderator (Non voice) Jobs at Sapient BPO in Manila, Metro Manila

Sapient BPO company logo
Published 12 months ago

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Sapient BPO is currently seeking applicants for the position of Chat Moderator (Non voice) in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Sapient BPO operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Sapient BPO
Position:Chat Moderator (Non voice)
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

  • May carry out one or more of the following: Responds to call questions and complaints using usual scripts and procedures.
  • Gathers information, researches/resolves queries and logs customer calls.
  • Communicates relevant alternatives for completion in a timely fashion.
  • Informs clients about expert services to choose from and determines customer requirements.
  • Provides purposeful instruction, teaching, and help to lower-level employees.
  • Provides guidance, instruction, and troubleshooting support to lower-level employees.

Apply today!

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Free parking
  • On-site parking
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift

Supplemental pay types:

  • 13th-month salary
  • Performance bonus

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

Sapient BPO

Sapient BPO is a renowned business process outsourcing (BPO) company based in the Philippines. With a strong focus on providing exceptional customer support and efficient back-office services, Sapient BPO has established itself as a leader in the industry. With state-of-the-art technology and a highly skilled workforce, the company offers a wide range of services including customer service, technical support, data entry, and more. Sapient BPO’s commitment to excellence and dedication to client satisfaction has made it a preferred outsourcing partner for businesses worldwide.