Philippines Jobs

Chat Support Agent Jobs at SapientBPO – Novaliches in Quezon City, Metro Manila

SapientBPO - Novaliches company logo
Published 4 months ago

SapientBPO - Novaliches is currently seeking applicants for the position of Chat Support Agent in the Quezon City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SapientBPO - Novaliches operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SapientBPO – Novaliches
Position:Chat Support Agent
Region:Metro Manila, Quezon City - Metro Manila
Education:New Graduate
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

We are currently mass hiring for Chat Support Agents at our Metro sites in Novaliches for SapientBPO.

The ideal candidate should enjoy engaging with people and possess strong problem-solving skills.

What We Offer:

  • HMO Benefits
  • Flexible Shift Schedules (Day/Mid/Night)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Incentives, Signing Bonuses, and Premium Benefits

Job Responsibilities:

  • Follow standard operations and procedures
  • Recognize and address priority issues promptly
  • Ensure customer satisfaction through first-call resolution
  • Conduct basic troubleshooting when required

We are hiring for the following accounts:

  • Customer Service
  • Technical Support
  • Travel Account
  • Hotel Reservation Account
  • Healthcare Account
  • Financial Account
  • Telco Account
  • Non-Voice Account

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Quezon City
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

SapientBPO – Novaliches

SapientBPO – Novaliches is a renowned business process outsourcing company located in the Philippines. With a strong focus on providing exceptional customer service, they offer a wide range of outsourcing solutions to businesses across various industries. Their dedicated team of professionals is committed to delivering high-quality services such as customer support, technical support, data entry, and more. SapientBPO – Novaliches stands out for their state-of-the-art facilities, advanced technology, and a skilled workforce, ensuring seamless operations and maximum client satisfaction.